Privacy Policy | DeepTech

This Privacy Policy explains how DeepTech (“we,” “us,” or “our”), operating as both a Digital Marketing Agency and an IT Courses Institution in Rawalpindi, Pakistan, collects, uses, protects, and discloses your information.

1. Information We Collect

We collect information to provide our courses and services. This includes:

Personal Identification Data: Your name, email address, phone number, and mailing address when you register for a course, sign up for a service, or contact us.
Sensitive/Financial Data: Payment details (credit card, bank information) when you pay for courses or digital marketing services.
Course/Service Data: Information related to your course progress, certificates, or details specific to your digital marketing campaign.
Usage Data: Information about how you access and use our website, such as your IP address, browser type, pages viewed, and time spent on the site.

2. How We Use Your Information

We use your data for the following purposes:

To provide and manage your enrollment in IT courses, including access to learning materials and certification.
To deliver and manage our digital marketing services for our agency clients, including billing and communication.
To communicate with you, respond to inquiries, and send administrative updates.
To send you marketing and promotional information about our new courses or services, provided you have the option to opt-out.
To improve our website and services by analyzing usage data.
To maintain the security and integrity of our website and services, and prevent fraud.

3. Sharing Your Information

We may share your information only in the following limited circumstances:

With Service Providers: We use third-party tools (like payment processors, cloud hosting, email service providers, and analytics tools) to operate our business. They are only given access to information necessary to perform their services.
Legal Compliance: We may disclose your information if required to do so by Pakistani law, a court order, or a government agency (e.g., in compliance with the Prevention of Electronic Crimes Act, 2016).
With Your Consent: We will share your information for any other purpose only with your explicit consent.

4. Data Security and Retention

We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Pakistani law.

5. Your Rights

You have the right to access the personal data we hold about you and request its correction or deletion (withdrawal of consent). Please contact us using the details below to exercise these rights.